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Privacy Policy

Last updated: June 1, 2026 · Effective: June 1, 2026

Encore ("we", "us", "our") is operated by NEXCLAW PTE. LTD., a company registered in Singapore. This Privacy Policy explains what data we collect when you use encore.love and how we handle it. We've tried to keep it short and human-readable. If anything is unclear, email us at hello@encore.love.

1. What We Collect

2. How We Use It

We do not sell your personal data. We do not use it for advertising. We do not train AI models on your account data.

3. Third Parties We Share Data With

We only share data with the vendors required to run the service:

4. Where Your Data Lives

Your profile is stored in Neon's US-East region. If you are accessing Encore from the EU, UK, or another region, your data is transferred to the United States under standard contractual clauses provided by our vendors.

5. Your Rights

Regardless of where you live, you can email hello@encore.love to exercise any of these:

EU / UK (GDPR): Our lawful bases are (a) contract — to provide the service you signed up for, (b) legitimate interest — security and product analytics, and (c) consent where applicable. You have the right to lodge a complaint with your local supervisory authority.

California (CCPA / CPRA): You have the right to know, delete, correct, and opt out of "sale" or "sharing" of personal information. We do not sell or share your personal information as those terms are defined under California law. We will not discriminate against you for exercising these rights.

6. Data Retention

7. Cookies

We use one essential cookie, encore_session, to keep you signed in. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. Because the cookie is strictly necessary, no banner is shown under the ePrivacy Directive.

8. Children

Encore is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13 (COPPA). Some content on the site is intended for mature audiences and is age-gated separately. If you believe a child under 13 has provided us with data, email hello@encore.love and we will delete it.

9. Security

All traffic is encrypted in transit over HTTPS. Database connections use TLS. Secrets are stored in Cloudflare's encrypted secret store. No system is perfectly secure, but we follow industry-standard practices and will notify affected users without undue delay if a breach occurs.

10. Changes to This Policy

If we make material changes, we'll update the date at the top and, for significant changes, notify you via the email on file. Continued use of Encore after changes take effect means you accept the updated policy.

11. Contact